Service & Support

Four pillars keep customer networks running: speed and stability, security protection, ease of use, and controllable cost.

• Speed & stability - rich node and bandwidth resources with well-planned coverage; full-network monitoring with precise scheduling and continuous optimization.
• Security - enterprise-grade DDoS protection; rapid, accurate identification and real-time blocking of CC attacks.
• Ease of use - self-service configuration with clear error prompts; flexible options for access control and caching policies.
• Cost control - elastic resources billed by actual usage; scale up or down as business changes.

Support channels: hotline +86 755 8226 7798, QQ 313786452, email sale@elang.cn. Business-hour service is backed by a 7x24 monitoring team for core services.